Wharton Sirius Radio Session: Controlling Frequent Flyers

Date and Time
Tuesday, November 17, 2015
12:00pm— 1:00pm
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Join in the healthcare conversation on SIRIUSXM Channel 111 - the Wharton business channel! A panel of experts will discuss Controlling Frequent Flyers - advances in controlling the costs in patients with chronic conditions.

697.jpgOur next radio session,  Controlling Frequent Flyers - Advances in Controlling the Costs in Patients with Chronic Conditions, will be Tuesday, November 17th from 12:00pm to 1:00pm EDT.  Please note that the topic is subject to change.   

Click here to register. Open only to current dues-paying members of WHCMAA.  Available to 50 participants.

The user name and password for access to this session will be emailed to all participants on Monday, November 16th.

Medical frequent flyers or super utilizers are those that use a disproportionate amount of healthcare resources relative to the average user.  These super utilizers (making up 1% of the population) can use upwards of 25-30% of all the healthcare resources in a given year. In the state Medicaid programs, approximately 5% of the beneficiaries drive more 50% of the total spending.  The vast majority have 3 or more chronic conditions.  Most of the individuals possess a complex array of social challenges including – homelessness, substance abuse, poor nutrition, no/poor family network, joblessness, etc.  See how innovative programs are changing these people’s lives, saving significant money for the health care system, and building sustainable businesses. 


Paul Kaplan, MD, Senior Medical Director, Lumeris. Dr. Kaplan has over 30 years of healthcare experience in providing clinical and administrative oversight. Dr. Kaplan provides physicians and health systems with the tools necessary to deliver high-quality, cost-effective healthcare to their patients. In his role as medical director for Lumeris, Dr. Kaplan applies his clinical and population health management expertise to help healthcare organizations successfully transition from volume- to value-based care. His healthcare experience includes creating accountable care organizations, risk share arrangements, healthcare informatics, and hospital and physician quality improvement. Dr. Kaplan is a champion of Lumeris’ playbook for accountable care, which earned Essence Healthcare, a Lumeris client, a 5-Star rating from the Centers for Medicare and Medicaid Services (CMS). Prior to joining Lumeris, Dr. Kaplan was chief medical officer of Medicaid markets for Highmark. He also served as senior vice president of provider strategy, integration and health plan informatics. His career includes working for Blue Cross Blue Shield Delaware as vice president of network and medical management and chief medical officer. Dr. Kaplan is on the board of Delaware’s Health Care Innovation Plan, an initiative to transform Delaware’s healthcare system and achieve the Triple Aim. 

Dr. Shreya Kangovi is an Assistant Professor of Medicine at the University of Pennsylvania Perelman School of Medicine, and the Executive Director of the Penn Center for Community Health Workers. Shreya is also a senior fellow at the Leonard Davis Institute – a pioneering institute at the University of Pennsylvania in improving health. She led a multi-stakeholder team that designed IMPaCT, a model of care in which CHWs support high-risk patients to set and achieve health goals – this was published in JAMA internal medicine. She has also published extensively on super utilizer perceptions of the health care system. Shreya is a graduate of Harvard Medical School and as well received a Master of Science from the Perelman School of Medicine at UPENN.

1515.jpgJared Susco, COO, Camden Coalition of Health Care Providers. This program has been featured on Frontline and; in a highly read article in the 2011 New Yorker by Atul Gawande. Camden Coalition has recently been going through a transformation in going from a “mom and pop” organization to a scalable and sustainable business. Jared was brought in to help with this transformation. Jared is an undergrad from the Wharton Business School and has an MBA from the Emory Goizueta Business School. Previously, Jared has also served as the director of operations and planning with the Undergraduate Division of the Wharton School, and as comptroller and CFO for Penn Dental Medicine.

Moderated by:  Jeff Voigt, WG'85, Principal, Medical Device Consultants of Ridgewood, LLC
These sessions are free of charge to WHCMAA dues paying members and will permit a listener to listen in through their computer for these nationally broadcast one hour time slots.  It will also provide listeners to call in during these sessions to provide their perspectives.   These sessions will also be replayed 3 more times during the week on SIRIUS Channel 111.    It is a great way to join in the conversation!

Replay schedule:
Friday, November 20th at 9:00 am EST
Saturday, November 21st at 4:00 pm EST
Sunday, November 22nd at 9:00 pm EST 

Note: If we become oversubscribed to this offer, our goal will be to extend the one hour radio segment to 2 hours (to ensure your voice is heard).  Lastly, if you have an idea for a panel discussion or would like to be a panelist for a session, please email Jeff Voigt at[email protected].   Again, this is open only to dues paying members. 

Additional Sessions:

Please visit our Events page for a listing of additional sessions: http://www.whartonhealthcare.org/events.html.