Garikai Govati, WG’13

Free Mobile and Web-based COVID-19 Pre-screening Symptom Checker Launched to Help Flatten the Curve in Africa
With the COVID-19 pandemic now reaching Africa’s cities and townships - the majority of which are not amenable to precautionary measures such as social distancing and self-isolation - it is highly likely the number of infected people will grow faster than currently being observed. This, in turn, will cause a severe burden on the already overstrained healthcare systems of most African countries. Governments should be managing mortalities due to COVID-19, and this can be done more effectively through monitoring and tracking the patients with positive test results and ensuring they receive the required attention to manage their health as well as, to the extent possible, manage further spreading. 

To this end, has built a pre-screening symptom checker into its platform that connects all stakeholders in the healthcare value chain, enabling a seamless patient journey. The pre-screening symptom checker allows patients anywhere to monitor the evolution and progression of their symptoms and provides prompts that enable patients to seek medical attention when appropriate. The patient is then given options of screening doctors they can book, and a case flow is created on the platform, including electronic referrals for testing, advice on the test results – positive or negative, and post-test monitoring and tracking of the recovery of the patient. Founder and CEO, Garikai Govati, says: “The idea behind self-monitoring is to alleviate the pressure on healthcare infrastructure by streamlining and focusing resources on symptomatic patients and thus ‘flattening the curve’ – it does not intend to take healthcare providers out of the equation.”

Once a COVID-19 case is activated on the platform, it will soon have the capability to notify the government and assist in data collection as well as effective monitoring and tracking of the patient to better understand their social circumstances. It will also incorporate geo-spatial mapping to help decision-makers with identifying hot spots through heatmaps. 

The platform connects the entire healthcare value chain, from patients to providers (doctors and hospital systems), payors (governments, employers and intermediaries such as health insurers), and producers (pharmacies and diagnostic companies). “Our audacious vision is to create an ecosystem in which technology facilitates access to quality healthcare by promoting and supporting collaborative and coordinated care with one true source of patient information benefiting everyone, starting in Africa,” shares Farai Chikumbu, the company’s CTO.

Designed with Africans in mind, the platform is accessible via a secure web portal for healthcare professionals and both a mobile application (Android and iOS) and web portal for patients, free of charge. The platform not only digitizes healthcare processes across the value chain, it also integrates private and public health systems to ensure all patient information is stored under one platform, no matter where a patient receives healthcare. The platform is also adaptable to different systems and is therefore able to quickly respond to challenges, as is the case with its enhancement to support COVID-19 efforts.

All users enjoy benefits that target their needs, including:

  • Patient profiles that are owned by the patients, with access permissions controlled by them. 
  • Automated, seamless and secure online referrals between primary and secondary clinicians, closing the feedback gap.
  • An online marketplace for theatre space across hospitals, opening up opportunities for more efficient theatre utilisation through seamless bookings and management.
  • End-to-end patient care case flows where practitioners can truly collaborate and coordinate around patient care.

Garikai explains that as African countries move toward universal health coverage in all its different forms - the National Health Insurance in South Africa being one such example - is a ready-made solution which governments can adopt in a bid to strengthen their health tech infrastructure. “In fact, with additional functionalities and capabilities such as data analytics and reporting, AI, and machine learning to be launched by the end of this year, will also support health system administrators to execute key functions, such as budgetary planning and population health management.”

The platform is currently live in two hospitals in Soweto, with a select number of doctors and practice managers partaking in both pilots, and the COVID-19 pre-screening symptom checker is available to anyone who downloads the app.

“Ultimately, aims to reduce costs, improve quality and increase access to healthcare for all,” concludes Garikai.

Four years ago, the team Garikai “Gazah” Govati (CEO) WG’13, Rhobhi Matinyi (CSO), Farai Chikumbu (CTO), and Jessica Chivinge (COO) sought to address some of the barriers to healthcare caused by the scarcity of integrated healthcare platform systems in Africa. The company is made up of passionate young Africans with roots all over the continent, who are solely focused on the provision of healthcare without barriers for all Africans and beyond. It is an experienced team - several members studied healthcare at local and international academic institutions, and all went on to work for a broad range of organizations within the sector. This means the team has an in-depth understanding of the local, regional, and international healthcare domain. is a very diverse healthcare company with business, strategy, operational, technology, and clinical skills. It uses technology, to address some of Africa’s healthcare challenges and is tackling a global challenge through its platform. 

Contact Garikai Govati (“Gazah”) at:
[email protected]
+27 81.891.9783

The patient app can be downloaded on the following platforms:

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